Proven Architectures.Case studies: Twilio IVR, B2B portals & eCommerce

Over 250 successful digital products delivered globally. Here is a glimpse into the complex engineering workflows deployed for enterprise clients.

Twilio & Plivo Automation

Global IVR Routing Matrix

An enterprise client was struggling with a massive volume of unrouted international calls causing dropped leads and poor CX. I deployed a sophisticated Twilio Studio flow backed by a custom API to dynamically identify, translate, and correctly route calls autonomously.

43%

Reduction in dropped calls

14

Languages synthesized

Illustration of a multilingual Twilio IVR routing flow

Angular & React SPA

B2B Logistics Portal

A logistics company needed a unified dashboard to track 5,000+ real-time shipments, manage invoicing, and handle B2B client communications. Engineered a massive front-end using Angular utilizing WebSocket datastreams for live tracking.

5,000+

Live WebSocket feeds tracked

3 app

Legacy systems consolidated

Illustration of a B2B logistics portal built with Angular

Premium eCommerce Architecture

High-Volume DTC Platform

A major electronics distributor was experiencing severe database crashes during seasonal traffic spikes. Executed a total refactoring into a modern Headless infrastructure, detaching the frontend from the CMS to enable instant load times and bulletproof scaling.

0.8s

Average Time to Interactive

100/100

Google Core Web Vitals score

Illustration of a headless eCommerce platform

The Delivery Mechanism

1. Scope & Plan

Meticulous requirement gathering. I do not start coding until the database architecture and API endpoints are fully modeled.

2. Build & Stage

Rapid, agile development pushes to secure staging servers for constant client feedback loops and code reviews.

3. Deploy & Scale

Zero-downtime deployments. Code is heavily monitored post-launch to ensure perfection under production traffic.

Request a Case Study Detail